High-Care NDIS Support Worker

About the role

At Essential Carers, we are looking for an experienced and compassionate support worker to provide high-quality support to a participant with high physical support needs, including a spinal injury. This is a hands-on role for someone confident and experienced in personal care and high-care support, while maintaining the participant's dignity, comfort, safety and independence. The role is casual/ongoing and based in the western suburbs of Melbourne.

What you'll do

• Provide personal care assistance, including showering, washing, grooming, dressing and general hygiene support
• Provide high-care support to a participant with a spinal injury
• Assist with bowel care, including supporting the participant with their established bowel management routine, where appropriately trained and authorised
• Assist with continence and catheter-related care as required and within your training and scope of practice
• Support repositioning and personal care routines, ensuring the participant is comfortable and safe
• Follow appropriate infection control and aseptic/clean practices where required, maintain excellent hand hygiene and follow infection prevention and control procedures
• Follow food hygiene and food safety practices when preparing or assisting with meals
• Support meal preparation and keep the participant's preferred food and drinks accessible
• Help maintain a clean and hygienic environment, including keeping floors and commonly used areas clean and safe
• Assist with dishes, laundry, linen changes and general household tasks as required
• Provide social support and communication, engaging positively with the participant through conversation and companionship
• Encourage participation and maintain a respectful, person-centred approach
• Assist with basic household routines, including caring for two dogs in the home, such as feeding and walking them when required
• Follow all relevant care plans, workplace procedures, NDIS requirements and health and safety practices
• Complete accurate shift notes and communicate relevant information during handover

About you

• Previous experience working as a Disability Support Worker in a high-care environment (at least 1 year)
• Demonstrated experience supporting people with spinal injuries or significant physical disabilities; previous experience with spinal injuries or complex physical support needs is highly desirable
• Experience with personal care and complex support needs
• Experience with bowel care is highly desirable
• Understanding of infection control and hand hygiene
• Understanding of food hygiene and safe food handling
• Ability to maintain a clean, safe and hygienic environment
• Good communication and interpersonal skills
• Ability to engage respectfully and comfortably with the participant
• Ability to work calmly and professionally in a home environment
• Reliability, patience and a strong commitment to participant dignity and choice
• Comfortable working in a home with two dogs

Meet and greet

We will arrange a meet and greet with the participant before you start. It is a chance for you and the participant to meet, discuss expectations and decide whether the support arrangement is a good fit.

Important

This role is best suited to a confident and experienced support worker who is comfortable providing personal care and high-level physical support. We will confirm training and competency requirements before you undertake any specialised support tasks.

How to apply

Apply using the form on this page, including your resume and a brief cover letter outlining your experience and suitability for the role.